Question 1

Question: Do I have to make a reservation for a minimum number of guests?

Accepted Answer

Both yes and no. 60 servings of ice cream would be the smallest package you could reserve with us. If you don't have 60 guests, that's okay. We can offer you the remainder in to-go cups, or some guests can have seconds.

Question 2

Question: What type of payments do you accept?

Accepted Answer

We take cash, cards, Apple Pay, and Google Pay (Please note card transactions are subject to a 4% processing fee).

Question 3

Question: What kind of ice cream do you serve?

Accepted Answer

We provide soft serve chocolate or vanilla ice cream with an extensive selection of toppings. We also provide Italian ice in cherry, mango, or rainbow flavors for those that are dairy-free.

Question 4

Question: Do you provide invoices?

Accepted Answer

Of course, yes! All of our trucks have card machines, however if you would prefer a comprehensive invoice with a breakdown, you can contact us and we'll send you a digital copy.

Question 5

Question: How do you keep track of what is served?

Accepted Answer

We use a tally counter. Alternatively you can give your guests tickets so you can keep track of how many you've already given.

Question 6

Question: Is it possible for me to exceed the number of servings I reserved?

Accepted Answer

Indeed! The original total will be increased on a cost per item basis if we surpass the minimum guarantee.

Question 7

Question: Can I cancel my reservation once I've made it, and is there a cancellation fee?

Accepted Answer

To prevent penalties, we require that you notify us at least three days before the event. If you cancel within 72 hours of the event, you will be penalized 40% of the total event cost.

Question 8

Question: Do you offer Kosher ice cream treats?

Accepted Answer

Indeed! Every item we sell is 100% Kosher!

Frequently Asked Questions